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CallAccounting

call-accounting

Easy Call Accounting Interface

Easy Call Accounting for Windows
Easy Call Accounting for Windows is a powerful Software tool for managing and tracking communications. It has been specifically designed for the needs of small businesses. The system tracks all call types, and allow you to easily generate detail and summary reports. This software is a must for any small business who needs to manage and monitor their telephone usage.

  • Runs under Windows 98, Windows ME, Windows NT, Windows XP or Windows 2000
  • Completely Automated Processing that runs in the background at customizable intervals.
  • Auto-Delete and archive feature for managing old call logs so the hard drive does not fill up.
  • Tracks and Bills all types of calls including incoming, local, long distance, operator assisted, international, in-house, and more.
  • Auto Distribute Feature to spread overhead charges over all active extensions.
  • Call Detail Report Generator for easily locating and printing desired call records.
  • Compliant with NADP (North American Dialing Plan.)
  • Minimize costs by utilizing most economical long distance carrier.
  • Decrease toll fraud phone abuse.
  • Generate reports with predefined or custom formats.
  • Supports all major PBX types.
  • Single User Version.

What is call accounting? Easy Innkeeping ASP PBX interface module allows you to automatically link your Telephone database stored in your phone system with the station database stored in The Call Accounting Software. All the Telephone information can be imported into your Easy Innkeeping Call accounting software. Easy Inn keeping call accounting module tracks phone calls made by guests from their rooms to their bills within Easy InnKeeping.

First, the phone extensions should be defined in the Setup > Units screen. Then, click on Tools > Option Setting screen. Select the Call Accounting tab.

1. After exporting data from the call accounting software, a file named CALLLOG.log will be generated. Select the location of this file by clicking on the Browse button.

2. Specify the time interval to automatically check and read data.

3.Click on the Check Data Now button to import the call accounting data immediately. Then the corresponding phone charges will be automatically imported the reservations in Easy InnKeeping. To view the phone charges, open the reservation and then click on the Bill button. The phone call will be listed as a charge.

1. Call Polling Interface

The Call Polling interface Dialog is shown is the image below . After entering all the details like property Id, time delay the start button should be clicked. To start the Call Accounting Interface, the Enable Call Accounting interface check box should be checked.

Start Operation

If the Enable Call Accounting Interface check box is checked, and on clicking the start button the message will appear as "Easy InnKeeping Call Polling Interface running" as shown in the image below

Disable Operation

If the Enable Call Accounting Interface check box is not checked, on clicking the start button the message will appear as "Details submitted successfully. Easy Innkeeping Call Polling Interface is Stopped" as shown in image below . In this case the details will be saved in the server, but CAI will be stopped.

Stop Operation

To stop the Call Accounting Interface, the Stop button is to be clicked. On clicking the stop button the message will appear " This will shut down the Easy Innkeeping Call Polling Interface. Do you want to continue?". Click on the "Yes" Button on the dialog and the Call Accounting Interface will be stopped.

2. Tray icon

Click the Call Polling Interface(CPI) shortcut and a tray icon will appear on your tray menu. After starting the CPI minimize the CPI dialog or click on the close button. This will enable the tray icon. On right click of the tray icon it will display the menu's of tray icon as shown in the below figure.

Tray menu

Show Dialog

To show the CPI dialog click on the show menu of tray icon. This will show the CPI Dialog

Remove Tray Icon

To remove the tray icon from tray bar, click on the End button of tray icon. This will remove the tray icon from the tray bar, but the CAI will keep the status of the CAI as it is.

3. Call Accounting Interface

The Call Accounting Interface is the one, which reads the CALL.LOG file and sends the data to the EIKASP. This will run automatically according to the time delay set in CPI.

This should be started once at the time of installation. To start the CAI, right click on CAI shortcut and click open or double click on the CAI shortcut.

After starting, the CAI will be saved in System Start up folder to keep running.

According to the Time cycle it will check whether the CPI is started. If it is on start this will read the file and send the data to the online EIKASP automatically.

Tray menu

Show Dialog

To show the CPI dialog click on the show menu of tray icon. This will show the CPI Dialog

Remove Tray Icon

To remove the tray icon from tray bar, click on the End button of tray icon. This will remove the tray icon from the tray bar, but the CAI will keep the status of the CAI as it is.

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